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Singapore Malaysia for First Timers

Cingapura 3N, Kuala Lumpur 2N
Precisa de ajuda para planejar sua viagem

Sobre o Pacote

Night Safari, City Tour, Sentosa Island, Universal Studios, KL Tower, KL by Night, Genting Highlands
  • Witness creatures of the wild in the night during Night Safari
  • Explore Singapore city sights and the famous Merlion
  • Enjoy at Sentosa Island with fun-filled attractions and entertainment
  • Experience cutting-edge rides, shows, and attractions based on your favorite blockbuster films at Universal Studios Singapore
  • Spend a day at Genting highlands, which is a entertainment resort with indoor theme parks
Carregando roteiro...

Anotações importantes

  • Private Transfers doesn't imply that the Vehicle is on Disposal. The vehicle will only pick you and drop you at the attraction at specified timings. Maximum waiting time in private tours/transfers is 15 minutes from the time of pickup. If you are not found at the pickup point within time, it will be considered a No Show.
  • Seat in coach (SIC) transfers implies that transfers will be in a shared bus which will have other co-passengers. You are requested to be at the place of pick up / hotel lobby at least 5 minutes before pickup time. Sometime you may have to wait for a period of about 30-45 minutes depending upon traffic, location of the hotel on the route and picking up of other guests.
  • The pickup timings for shared (SIC) transfers are subject to change (prepone or postpone) based on your hotel location and the route of the pickup vehicle. Any change will be intimated by message on our support channel.
  • Maximum waiting time in shared (SIC) pickups is 5 minutes. The guide/driver will look for you in the lobby, concierge area or call the hotel room. If no answer is received from room, the guide/driver will leave after waiting for 5 minutes and it will be considered a No Show.
  • For pickup and drop to residential area, pickup can only be done in private vehicle and there will be extra surcharge applicable payable directly at the time of pickup.
  • Any one above the age of 12 years has to be doubly vaccinated using WHO approved vaccines to enter Singapore. If you have a child who is above 12 years at the time of travel, please ensure they are double vaccinated, or else they will be required to quarantine for 7 days upon arrival in Singapore.
  • For fully vaccinated travelers, you need to complete your SG Arrival Card (SGAC) up to 3 days before arrival. Upon the completion of your SGAC submission, you will receive an email acknowledgement which you can present for smoother pre-boarding and immigration checks.
  • If you are traveling from Singapore to Kuala Lumpur or vice versa by Coach, please note that the journey may take 6-7 hours and coaches can be delayed if there is rush at immigration.
  • From January 1, 2023, a tourism tax of RM 10 per room per night will be charged by hotels in Malaysia which has to be paid to the hotels directly at the time of check-in
  • If the stay is outside city area, there will be extra charges applicable for both private and shared transfers. These charges have to be paid directly before boarding the vehicle.
  • Vehicle provided is based on the number of people travelling. Extra charges will be applicable if additional vehicles (or vehicle with bigger capacity) are required due to travellers carrying extra or oversized luggage.
  • Private Transfers doesn't imply that the Vehicle is on Disposal. The vehicle will only pick you and drop you at the attraction at specified timings. Maximum waiting time in private tours/transfers is 30 minutes from the time of pickup. If you are not found at the pickup point within time, it will be considered a No Show.
  • Malaysia digital arrival card - Reminder to fill the Pre-Arrival form before your travel to Malaysia https://imigresen-online.imi.gov.my/mdac/main
  • Standard check-in time in Singapore is 2 pm and some hotel may have check-in time of 3 pm as well. You may need to wait if you reach early as early check-in is not guaranteed.
  • You will need to be ready on time mentioned in the itinerary when the pickup of tour starts. Drivers may not wait if there is any delay.
  • There are no guides provided during sightseeing tours. You will be only dropped and picked up and you will need to explore attractions on your own.
  • Room sizes in 3 Star and some 4 Star Hotels in Singapore are small Boss Hotel (150 sqft), V Hotel Lavender (150 sq ft), J8 Hotel (150 sq ft), Ibis Novena (190 sq ft), Parc Sovereign Tyrwhytt (200 sq ft) and Aqueen Lavender (130 sq ft). Upgrade to good 4 star hotels to get larger rooms.
  • All tours and transfers are on SIC (Seat in Coach basis) unless converted to Private. Tours may include multiple pickup points (4-5 hotels) for other passengers.
  • Once the trip has started, the schedules for drivers and sightseeing activities are already set and cannot be changed. We will do our best to accommodate any adjustments if possible. However, please understand that if we are unable to make any changes, no refunds will be provided in case of cancellation. Thank you for your understanding.
  • Any changes communicated directly to the driver will not be honored. All requests for changes must be made through support channel during the trip.
  • Please note that drivers will not contact guests directly through mobile phone or room numbers due to potential language barriers. All coordination will be handled through support channcel. Guests are kindly asked to be punctual at the hotel lobby for pick-up to prevent any delays or the need for alternative transportation, which would be at their own expense.
  • Vehicle provided is based on the number of people travelling. Extra charges will be applicable if additional vehicles (or vehicle with bigger capacity) are required due to travellers carrying extra or oversized luggage.
  • If the stay is outside city area or at a residential area, there will be extra charges applicable for both private and shared transfers. These charges have to be paid directly before boarding the vehicle.
  • Any ticket to attractions, museums, train, cable car, ferries, rides, safari, etc. are not included unless explicitly mentioned as an inclusion.
  • For queries regarding cancellations and refunds, please refer to our Cancellation Policy.
  • We reserve the right to issue a full refund in case we believe that we are unable to fulfil the services for any technical reasons.
  • The cost and ticket issued for various attractions with regards to any children travelling are based on the age provided at the time of creating the package quote. If the service provider decide to charge extra cost based on the height of the children or wrong information as per Passport, then the cost has to be borne by the customer on site.
  • Please make sure that the passport of all guests travelling is valid for at least 6 months from the date of travel.
  • We can only facilitate the visa application for the travelling passengers. Granting of visa is solely at the discretion of Embassy. If visa is rejected or delayed by the Embassy for any reason then we are not liable to give any refund and respective cancellation policies will apply.

Termos e Condições

  • Airline seats and hotel rooms are subject to availability at the time of confirmation.

Nosso escopo de serviços

  • Somos apenas organizadores de viagens. Inspecionamos e selecionamos os serviços a serem fornecidos a você. No entanto, não possuímos, operamos ou controlamos qualquer companhia aérea, companhia de navegação, empresa de ônibus ou ônibus, hotel, transporte, restaurante ou qualquer outra instalação ou fornecedor etc., que esteja contratado para fornecer serviços durante o decorrer de sua viagem. Portanto, observe cuidadosamente que:
  • Você precisará aderir às condições, regras e regulamentos de cada fornecedor de serviços. Por exemplo, você precisará verificar as regras de bagagem da companhia aérea, você precisará verificar as regras do hotel para verificar quais são os horários das refeições, nos quais você deve se disponibilizar. A empresa não é responsável pelas consequências se você violar tais regras e regulamentos.
  • Se você causar qualquer lesão ou dano que afete o fornecedor de serviços, então você pode ser responsável perante o fornecedor de serviços e, se o fornecedor de serviços recuperar qualquer dinheiro de nós por tal lesão ou danos, cobraremos separadamente pelo mesmo.
  • Não podemos ser responsabilizados por qualquer atraso, deficiência, lesão, morte, perda ou dano, etc., ocasionado devido a ato ou inadimplência de tais prestadores de serviços, seus funcionários ou agentes.Qualquer bilhete para atrações, museus, trem, teleférico, balsas, passeios, safári, etc. não estão incluídos, a menos que explicitamente mencionado como uma inclusão.
  • Para dúvidas sobre cancelamentos e reembolsos, consulte nossa Política de Cancelamento.
  • Reservamo-nos o direito de emitir um reembolso total no caso de acreditarmos que não somos capazes de cumprir os serviços por quaisquer razões técnicas.
  • O custo e o bilhete emitidos para várias atrações em relação a qualquer criança viajando são baseados na idade fornecida no momento da criação da cotação do pacote. Se o prestador de serviços decidir cobrar um custo extra com base na altura das crianças ou informações erradas de acordo com o Passaporte, o custo deve ser repassado ao cliente no local.
  • Não podemos ser responsabilizados por qualquer atraso, deficiência, lesão, morte, perda ou dano, etc., ocasionado devido a ato ou inadimplência de tais prestadores de serviços, seus funcionários ou agentes.

Política de cancelamento do hotel

  • O cancelamento do hotel será de acordo com a política de cancelamento do hotel. Se os hotéis não forem reembolsáveis, você não receberá nenhum reembolso para hotéis em caso de cancelamento.
  • Os transfers ou atividades incluídos no roteiro não serão reembolsáveis se forem cancelados dentro de 7 dias antes da viagem, a menos que seja especificado o contrário durante a fase de cotação na seção "Pontos a serem considerados". Alguns serviços têm políticas de cancelamento diferentes, que devem ser respeitadas de acordo.
  • Os ingressos e entrada de qualquer tipo não são reembolsáveis a partir do momento da reserva, a menos que seja especificado o contrário.
  • Haverá ainda uma taxa de serviço de 5% sobre o valor total em caso de cancelamento do Hotel/Serviço e de 2,5% sobre o valor total para alterações
  • Quaisquer transfer ou atividades incluídas na viagem não serão reembolsáveis se canceladas no prazo de 7 dias a contar da data de início da viagem.

Politica de Pagamento

  • You can pay using credit cards, debit cards, net banking, PayPal, NEFT, IMPS, RTGS or SWIFT.
  • We charge non-refundable financing fees for overdue amounts: 1. Financing charges: 1% per day of pending amount, compounding per day 2. Processing charges for financing: 5% per week of pending amount or INR 10,000 per week, whichever is lower; from 2nd week.
  • We reserve the right to cancel your trip without notice after due date. Any cancellation costs will be borne by you.
  • If the above-mentioned payment terms are not followed, we will not be held responsible for any change made in the package itinerary due to non-availability of flights, Hotels, Ferry etc.
  • There might be an increase in total package cost offered at the time of bookings in case the payments are not received by us as per the terms mentioned and the extra cost need to be borne by the guest.
  • We will never ask you to pay in a personal account. Please always pay using our website or in our company bank account.

Alteração da Reserva pelo Hóspede

  • Se pretender modificar ou alterar a sua reserva, será necessário comunicar o seu pedido por escrito à noebonvin@gmail.com. Tais pedidos de alteração ou remarcação serão aceitos sujeitos à disponibilidade. Por favor, note que a reserva alterada ou remarcada será considerada como uma nova reserva. Caso a alteração seja realizada dentro do período de cancelamento, uma taxa de cancelamento será aplicada como se um cancelamento tivesse sido feito na data em que o pedido de alteração ou modificação é feito. Por favor, note que as taxas de cancelamento serão de acordo com as condições da companhia aérea e do hotel. Não cobraremos nenhuma taxa de cancelamento separada para fins de alteração.
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